Return and Refund Policy

​Effective Date: January 1, 2025

Thank you for your purchase of Total Athlete: A Student Athlete Mental Health Field Guide. EXIST TO INTERVENE II LLC is committed to providing quality products and ensuring customer satisfaction. Please carefully review our return and refund policy before making your purchase.

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All Sales Are Final

Due to the nature of our products, all book sales are final. We do not offer returns, refunds, or exchanges for any reason, including but not limited to:

• Buyer’s remorse or change of mind

• Accidental purchases

• Dissatisfaction with content

• Order mistakes made by the customer

 

Damaged or Defective Products

If your book arrives damaged or defective due to a shipping issue, please contact us within 7 days of delivery at totalathletementalhealth@gmail.com with:

1. A copy of your order confirmation

2. Clear photos of the damaged or defective product

3. A description of the issue

We will assess the situation and, at our discretion, provide a replacement if warranted.

 

Lost or Missing Shipments

If your order is lost in transit or has not arrived within the estimated delivery timeframe, please contact us at: totalathletementalhealth@gmail.com so we can assist in resolving the issue.

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Contact Information

For any questions regarding this policy, please reach out to us at:
📧 Email: totalathletementalhealth@gmail.com
📍 Company Name: EXIST TO INTERVENE II LLC
📍 Business Location: Wyoming, USA

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By completing your purchase, you acknowledge and agree to this policy.